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Easy Unlocking Solutions FAQ

What service do you provide?

We provide an unlock solution for your iPhone, iPhone 3G, 3GS, 4 ,4S and now the New iPhone 5 so that it runs on any network worldwide. This is useful if you have bought, for example, an o2 iPhone and wish it work on Vodafone, or have bought an AT&T iPhone and want to use it in a different country. Or have an o2 iPhone and wish to use it in another country, etc. Basically we can get any iPhone, regardless of where you bought it, working on any network as long as it uses a standard GSM sim.

It is particularly useful having an unlocked iPhone when you go travelling abroad: just pop a local sim in and pick up emails without incurring an extortionate bill when you get home, as roaming rates are around $3.00 per MB if you keep your original sim in whilst travelling! This means every email is costing you around $1.00 to receive.... with a local sim, data will be free.

Our unlocking service also gives you access to features that Apple deem 'inappropriate' (click on our 'Application Package' on the left for more information).

One feature our unlocking service gives you free of charge is tethering - this costs $60 a month in the USA and £20 per month in the UK alone! 'Tethering' is using your iPhone as a modem for your laptop when travelling. At 3G speeds its indistinguishable from broadband.

We also provide our customers with ringtones, wallpapers, games, and thousands of applications for their iPhone.

We are a friendly company - call or pop into our stores at any time and speak to one of our friendly technicians who will be only glad to answer any query you have.

What iPhones can you unlock?

We can unlock any iPhone, from the first generation, the iPhone 3G, 3GS , 4 , 4S and the latest iPhone 5, using pure software, right up to the very latest firmware (currently 6.0). Our unique unlock supports ALL bootloaders and basebands.

Is unlocking my iPhone legal?

An emphatic YES - there is provision for both jailbreaking AND unlocking within the DMCA 2010 round.

Can you jailbreak and/or unlock the iPhone 4 , 4S or 5 running the latest firmware?

Absolutely - using our step-by-step guide to the official factory unlocks.

Don't forget you'll either need a micro-sim or to cut your own sim in order to fit it into the iPhone 4 or iPhone 5.

I've tried to unlock my iPhone using a competitor's broken software and I'm stuck! I can't even restore my handset now - iTunes is throwing errors such as iTunes cannot restore 1015, can your software help me?

Yes of course. This is a typical problem, many of our customers come to us after going to a cheaper competitor only to find they are selling broken out-of-date software or simply a .pdf manual containing links to free tools (!) that simply don't work and in fact damage the iPhone. They are then locked in recovery loops meaning even iTunes is unable to restore to factory settings.

Our software has a special 'overwrite' mode that can overwrite anything damaging that has been done to the iPhone, bringing it 'back into shape'. We're so confident that we can fix any iPhone we have a 100% money back guarantee on this.

We aren't the cheapest, we know that, that's because our software WORKS and we actually OFFER SUPPORT, unlike other so-called 'services'. As with everything - you get what you pay for.

What about iPhones I purchased in another country? Such as America, China etc?

We can unlock them all regardless of where you purchased them! Once unlocked, they function identically.

Will your service work in my country?

Our solution works in every country on every network - Canada, United States, India, Mexico , Australia , Europe etc.

How long does it take after purchase to get the software?

You get a login to your Member's area immediately after purchase.

How does our solution work?

  1. Download the unlocking applications to your computer
  2. Connect your iPhone to a computer
  3. Launch the Unlock Applications on a computer, follow the step-by-step guide.

That's it - no complicated downgrading, or entering complex commands on the iPhone.

What features will I lose?

The only feature which won't work is Visual Voicemail - as thats a network-specific function. Of course, if you keep the original sim card in, then Visual Voicemail will work just fine once unlocked, its only once you put in a non-approved sim that you revert to that network's standard voicemail.

Can I still use the app store? Can I sync my iPhone with iTunes?

Yes of course! It wouldn't be much use if you couldn't, would it? We ensure that your iPhone unlocked with our service works perfectly with iTunes and also with applications purchased from the App Store.

Will it work with future updates to the iPhone?

YES! Unlike our competitors, once you have access to our service you can easily and safely upgrade using the standard iTunes procedures without fear of being locked out. This is an industry first.

Do I need my phone 'activated' first? All I can see is the emergency call screen!

Your phone does not need to be activated with AT&T or O2 or whoever - we activate the iPhone for you.

Does it work with a fresh 'out of the box' iPhone?

Absolutely - in fact this is the best way to use our solution.

If I do a restore after unlocking the phone do I need to run the unlock again?

Yes. An iTunes restore basically re-locks the device and returns it to factory settings. This is needed for when claiming on warranty etc.

Official Factory Unlocked iPhones are permanently unlocked by Apple themselves through your iTunes application - there's no need to re-do an unlock if you restore or update your handset.

Is it completely unlocked for voice and data use with any alternative carrier?

We as well as our vast customer base have tested both voice and data extensively in multiple countries, using various different carriers and have found no problems.

Is it easy to install?

Our solution is by far the simplest and quickest to install and set up. The software is a one-click affair, and the Official Factory Unlock is even simpler - simply connect it to iTunes and you're unlocked.

How many iPhones can I unlock with one license?

You can unlock your iphone unlimited times from your computer. Note that your account will be LOCKED if operated from more then 2 different ip addresses.

When can I get it?

Right Now

How much is it?

Now for Limited Time only $ 19.99 via paypal ,credit or debit card (ONE TIME PAYMENT )